If you build your family tree in Family Tree Builder, please read the following article: How do I replace a photo that appears in a person’s card in the tree in Family Tree Builder? In order to change the Personal Photo of a person in your online tree follow the steps below: 1. Click on the pe Read more...

Google regularly searches and indexes MyHeritage.com just as it does millions of other web sites on the internet. The photos on your family site are also indexed. This means photos on your family site can possibly be searched on Google. You are under no obligation to allow your photos to be index Read more...

If you would like to delete a photo from a photo album, simply click on the little tool icon in the lower right hand corner of the photo. One important note: if you used the copy function in the past to move a photo from one album to a different album, the delete option will delete the photo Read more...

If you build your family tree online, please read the following article: How do I change the photo appearing in a person’s card in my online tree? Here are the steps to replace a Personal Photo (the thumbnail face shot that shows on the genealogy card in Tree View in Family Tree Builder) with a n Read more...

Click on Photos & Videos > Add Photos & Videos. You can add photos manually, import them directly from a photo sharing website or upload from email or a mobile device. Read more...

In order to make your photo album completely private, please take the following steps: 1. Click on Photos & Videos > Find. 2. Click on the album you want to make private. 3. Click the Edit Details button. 4. In section 3 of the edit details screen, remove the check from the box la Read more...

The ID numbers for people in your tree in Family Tree Builder, are internal to the programming of the tree, and are not editable. Please note: you may notice more ID numbers than people in the tree. The reason for this is ID numbers are not re-used when people are deleted. Therefore, ID numbers c Read more...

A GEDCOM file is a text file, that doesn't include the actual photos but it may contain the links to the photos original location on your computer or family site. Importing and exporting GEDCOM files from your family site on MyHeritage.com: Exporting GEDCOM files from your family site on MyHer Read more...

Each Family Site at MyHeritage has a storage limit that varies for the different account levels: - For Basic users, the storage limit is 250 MB. - For Premium users, the storage limit is 500 MB. - PremiumPlus users have unlimited storage. There are several ways to help you save storage room on Read more...

If you would like to change your MyHeritage.com member profile photo, click on the My Profile link in the upper right hand corner of the screen to enter your profile. See the difference between your MyHeritage.com member profile and your family site profile here How Do I Edit My Profile?< Read more...

Here are the steps for creating a Personal Photo (the thumbnail face shot that shows on the genealogy card in Tree View in Family Tree Builder). 1. Go to the genealogy card of the person you would like to add a photo for. Click the + sign where the person silhouette appears. 2. A new scr Read more...

Click on Photos > Find and click on an album. Then click Edit Details. Read more...

To tag people in your already uploaded photos on your family site, log into your family site and click on the Photos & Videos tab. Click on Tag people. Here you will see that your photos were scanned for faces, and whatever faces were detected in your pictures, are grouped together for eac Read more...

To correct incorrectly tagged people in your photos on your family site, log into your family site and click on the Photos & Videos tab. Click on Tag People. On the right hand side of this screen in the Recently tagged section click the "Show all" link. Find the person in the li Read more...

The photo formats that are supported for upload on family sites are as follows: .jpg, .jpeg, .jpe, .gif, .png, .bmp, .psd, .tif, and .tiff. Read more...

Face Cloud is a fun application innovated by MyHeritage that provides a fascinating new way to view the people most important in your life. Once you have tagged photos you can start enjoying the Face Cloud, which is available on every family website. It takes all your tagged photos and shows you the Read more...

Here are some tips to help you get the best possible Face Recognition results: 1. Use a large, good quality photo. Good photos are typically larger than 100KB. But if your Internet connection is not very fast, avoid huge photos that are several megabytes large. 2. Photos from webcams and mobil Read more...

The cover photo of an online album is determined by the first photo in the album. This means that you can change the cover photo, simply by dragging the the photo you would like to have as the cover photo to replace the first photo, which is at the top left corner of the photos in the album. Ple Read more...

To add a date to a photo on your family site: 1.    Log in to your family site. 2.    Click on the Photos & Videos page. 3.    Click on an album. 4.    Click on the photo. 5.    Click on (Edit title, date and place) at the top of the photo. 6.    Add date. 7.    Click the Apply button. Read more...

In order to add a date to a photo in Family Tree Builder: 1.    Open your family tree in Family Tree Builder. 2.    Click on the Photos button. 3.    Double click on the photo to open the Edit Photo window. 4.    Add the date. 5.    Click OK. 6.    Save your tree and republish to your family Read more...

We are sorry, but unfortunately, at this point in time, there is no way to choose to have your photo voted on in the celebrity look-alike section. Read more...

To change the order of photos in an online photo album, go into photos and videos > albums, and go into a specific album. You can then drag and drop photo from one place in the album to another. The top picture will be your cover picture for the album. Please note that you cannot change the Read more...

Whenever you add a photo to the family tree Family Tree Builder creates several thumbnails of that photo. It uses these thumbnails when loading the tree in order to make loading more smooth and faster. These smaller photos are necessary for the proper display of your photos in reports/charts/pers Read more...